Strategic Management
This is the formulation of the organizations goals and objectives together with a vision and mission statement breakdown. We train your staff members to use various management tools to analyze the status quo of the organization, formulate a way forward towards an intended goal and also have a strategic plan from among alternatives. This training is offered mostly to senior and middle level managers while is it also recommended for anyone involved in the formulation and implementation of strategic plans.
Customer Service
As the adage goes, “the customer is king”, we strive to ensure that you are giving your clients the best care as you possibly can. With changing markets trends,consumer behavior, tastes and preferences, you cannot use the same methods to deal with your customers for long. You need to continually refresh your staff of the new trends in the market so that you
can remain relevant in the market.
Human Resource Management
The human resource department should be fully supported in an organization to have the capability to help the staff members to learn and develop new skills as they perform their day to day duties. Through this training, our clients are able to identify and manage talents within the organization. The training also helps you to assist your employees through their career development without affecting their job performance.This training is one of the most indirect ways with which you can use to motivate your staff members.
Recruitment and Selection
How do you formulate good recruitment policies and procedures? What tools do you use? How do you conduct a competent recruitment interview? When should you use external recruitment consultants? Get all the answers by requesting for this training.
Training the trainer
Learning, training and development is a key activity to ensure top level performance of your staff. If you have in-house trainers, why not enroll them for this course. The course helps them to rediscover effectiveness in their delivery. More to this, they learn how to plan and design a training session and maximize the training impact and also overcome the implementation challenges.
Performance Management
How do you measure the performance of your staff? What tools should you use? How do you conduct a good performance appraisal? What do you use as benchmarks to your organization’s performance? Get good and up-to date answers to these questions from one of our trainings.
Public Relations
This training is for your public relations department,marketing managers in public, private and non-for-profit making organizations. The course helps, you to create a successful PR strategy, get through implementation challenges and measure results through the best Key Performance Indicators.
You will also get what differentiates PR from marketing, advertising and sales. Get the best image of your organization by enrolling for this course.
Senior Secretaries and Personal Assistants
This is a training for personal assistants and secretaries in all levels. The training helps you to improve performance and maximize the promotion opportunities for the executive assistants. The key ingredients which include; communication skills (written and unwritten), time management, taking minutes, events management, prioritization, dealing with more than one boss, will greatly add to your career growth.
Finance for non-financial managers.
Not all managers have a finance background. A great financial understanding is however crucial to decision making in all management levels. As a manager, you are required to understand the profit and loss statements, get the principles behind the ledgers and journals, translate the balance-sheet and pre-empt danger from the numbers. You will be required to explain these figures to your seniors,investors, lenders and even your juniors. You want to get it right with these numbers? This is the course for you.
Internal Audit and Fraud Prevention
Protection of organization’s assets tangible and non-tangible is not the work of security. It starts at management level. Understanding the various steps,policies and procedures to be taken in order to ensure that the organization’s assets are only utilized for that purpose for which they were acquired. Also ensuring that there is no cash spillage and that all expenditure recorded was actually incurred is of great importance to successful organization. If you need to know how to put proper internal control procedure, detect and prevent fraud, then this is the course for you.
Credit Management and Debt Collection
Credit issues are a major cause of financial distress and loss of customers. How does a firm maintain credit sales without risking bad debts? Poor credit management in a firm can have adverse effects on cash flow. Simple checks can save you from making mistakes when granting credit as well as reducing the risk of bad debts. This course will help the staff in all departments to maintain a healthy receivables account, reduce bad debts and increase sales by selling on credit.
Sales and Marketing
The success of any business is dependent on the effectiveness of its sales and marketing department.Today’s marketplace is highly competitive and every organisation is looking for a larger share of the market. In an economy where the customer is king,how do sales and marketing representatives position the features and benefits of the products/services they sell?
Rubicon Offers offers various hands on sales and marketing courses that trains the participants on how to increase their efficiency and productivity and improve the firm’s Return On Investment.
Personal Finance
Are you confident you can choose stocks and mutual funds wisely and do you know how to decide how much money you should allocate to these types of investments? Do you know how to keep good financial records and do you know which types of records you should keep and for how long? If your answer is No, you need this course. This training will prepare you for a lifetime of worthwhile personal financial planning. By attending our personal finance training, you’ll learn to create and use a budget, borrow and invest wisely and plan for your financial future.
Investment Clubs
This course is designed to enable delegates in an investment group, develop their investment knowledge and gain a better understanding of the investment universe. In our investment club training, you will learn the basics of investing-basic economics,financial Statements, investment research etc. Get this training to determine your investment groups’ tolerance for risk and learn to avoid common mistakes.We organize other training programs for our clients on a need basis or as per our recommendation. This is guided solely by our rich database of knowledge.
